Terms of Service
Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of Surfari Press’s (“we,” “us,” or “our”) website (“Website”), products (“Products”), and services (“Services”). By accessing our website and or using our Products and Services, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By using our Website, Products, and Services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our Website, Products, and Services.
2. Eligibility
Our Website, Products, and Services are available to individuals of all ages. By accessing or using our Website, Products, and Services, you agree to comply with these Terms and Conditions and all applicable laws and regulations.
3. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Website, Products, and Services after any modifications signifies your acceptance of the revised Terms and Conditions.
4. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and software, is the property of Surfari Press or its content suppliers and is protected by international copyright laws. Unauthorized use of any content violates copyright, trademark, and intellectual property laws.
5. User Conduct
You agree not to:
Use the Website, Products, and Services for any unlawful purpose.
Impersonate any person or entity.
Interfere with or disrupt the operation of the Website, Products, and Services.
Upload or transmit viruses or any other harmful code.
6. Purchases and Payments
When making a purchase:
You agree to provide current, complete, and accurate purchase and account information.
All prices are subject to change without notice.
We reserve the right to refuse or cancel any order for any reason.
7. Shipping and Returns
Please review our Shipping and Returns Policy for information on product delivery and returns.
8. Third-Party Links
Our Website, Products, and Services may include links to third-party websites. Surfari Press has no control over, and assumes no responsibility for, the content or practices of any third-party sites.
9. Disclaimer of Warranties
Our Website, Products, and Services are provided on an “as is” and “as available” basis. Surfari Press makes no warranties, either express or implied, regarding the Website, Products, and Services.
10. Limitation of Liability
In no event shall Surfari Press be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Website, Products, and Services.
11. Indemnification
You agree to indemnify and hold harmless Surfari Press and its affiliates from any claims arising out of your use of the Website, Products, and Services or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of United States, without regard to its conflict of law provisions.
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in full force and effect.
14. Termination
We reserve the right to terminate or suspend your access to the Website, Products, and Services at any time, without prior notice, for conduct that we believe violates these Terms and Conditions.
Last Updated: September 27, 2024.
Privacy Policy
Surfari Press (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Data: Name, email address, mailing address, phone number, and payment information when you make a purchase.
Automatically Collected Data: IP address, browser type, access times, and pages viewed.
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill orders.
Send you confirmations, updates, security alerts, and support messages.
Respond to your comments or inquiries.
Improve our Website, Products, and Services.
Send promotional communications (you may opt-out at any time).
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience.
Analyze website traffic.
Understand and save user preferences.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
4. Disclosure of Your Information
We do not share your information, except when:
Payment Providers: Third parties that perform on our behalf payment processing when purchase of Products and Services.
Legal Obligations: When required by law or to respond to legal processes.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.
5. Data Security
We implement security measures to protect your personal information.
6. Third-Party Websites
Our website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.
7. Children’s Privacy
We do not knowingly collect personal information from children.
8. Your Choices
Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions.
Access and Correction: You may request access to or correction of your personal information by contacting us.
9. International Data Transfers
If you are accessing our Website, Products, and Services from outside United States, please be aware that your information may be transferred to, stored, and processed in United Sates.
10. Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Last Updated: September 27, 2024.
Shipping + Returns + Refunds Policy
1. Shipping Policy
1.1 Order Processing Time
Processing Time: All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
Order Confirmation: You will receive an email notification when your order has been shipped.
1.2 Shipping Rates and Delivery Estimates
Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates:
Domestic Shipping: Estimated delivery time is [3-5] business days.
International Shipping: Estimated delivery time is [5-15] business days, depending on the destination country.
Delays: Delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances.
1.3 Shipment Confirmation and Order Tracking
Tracking Number: Once your order has shipped, we will email you a shipment confirmation with a tracking number.
1.4 International Shipping
Customs, Duties, and Taxes: Surfari Press is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Restrictions: Certain products may not be available for international shipping due to legal or regulatory restrictions.
1.5 Shipping to P.O. Boxes and APO/FPO Addresses
P.O. Boxes: We do not ship to P.O. Box addresses or APO/FPO Addresses.
2. Returns and Refunds Policy
2.1 Returns for Physical Products
Eligibility: You have 14 days from the date of receipt to return physical products (e.g., books, art prints).
Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
Proof of Purchase: A receipt or proof of purchase is required to process all returns.
2.2 Non-Returnable Items
Digital Products: All sales of digital products (e.g., e-books, digital downloads) are final and non-refundable.
Sale Items: Only regular-priced items may be refunded; sale items are final sale.
2.3 Return Process
Initiate a Return: Contact us using the 👉 Surfari Press Contact form to request a Return Merchandise Authorization (RMA) number.
Return Shipping: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
Shipping Instructions: Include the RMA number inside the package and send the item to:
Surfari Press
Attn: Returns Department
11613 McDows Hole Lane, Austin, TX 78717 Unites States
2.4 Refunds for Physical Products
Inspection: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.
Partial Refunds: Partial refunds may be granted for items that are not in their original condition or are damaged for reasons not due to our error.
2.5 Exchanges
Defective or Damaged Items: We replace items only if they are defective or damaged. Contact us using the 👉 Surfari Press Contact form for assistance.
Exchange Process: Follow the same steps as outlined in Section 2.3.
2.6 Late or Missing Refunds
Processing Time: If you haven’t received a refund yet, first check your bank account again.
Credit Card Company: Contact your credit card company; it may take some time before your refund is officially posted.
Bank Processing Time: There is often some processing time before a refund is posted.
Contact Us: If you’ve done all of this and still have not received your refund, please contact us using the 👉 Surfari Press Contact form.
3. Damaged or Lost Shipments Policy
3.1 Damaged Items
Reporting Damage: If your order arrives damaged, please contact us within 3 days of receipt, using the 👉 Surfari Press Contact form.
Documentation: Include photos of the damaged item and packaging.
3.2 Lost or Missing Shipments
Non-Delivery: If you did not receive your order, please contact us using the 👉 Surfari Press Contact form.
Investigation: We will work with the carrier to locate your shipment or arrange for a replacement if necessary.
4. Digital Products
4.1 No Refunds or Exchanges
All Sales Final: All purchases of digital products are final. We do not offer refunds or exchanges for digital products under any circumstances.
Download Issues: If you experience issues downloading or accessing your digital product, please contact us using the 👉 Surfari Press Contact form for assistance.
Last Updated: September 27, 2024.
Customer Service
Response Time: Our response time is within 24 hours of receipt of your message.
Contact Surfari Press: If you have any questions or concerns about our Terms and Conditions, Privacy Policy, and Shipping and Returns and Refunds Policy please contact us using the 👉 Surfari Press Contact form.